Chief Support

If you need help with Chief, email: writers.catchingprint@gmail.com

Common Issues

I didn't get my sign-in link

• Check spam or promotions folders
• Try requesting a new link from the app
• Make sure you used the same email address tied to your Chief account

My brief looks out of date

• Refresh Home or Archive in the app
• Sign out and sign back in if the device appears out of sync

I want to change what Chief tracks

• Open Settings
• Update your editor, topics, city, or delivery preferences

I want to delete my account

• Open Settings
• Review the account deletion flow
• Confirm deletion from the app

What to Include When Contacting Support

• The email tied to your account
• The device you are using
• A short description of what happened
• A screenshot if helpful